Voor al onze vacatures geldt dat ervaring in de Klant Contact branche essentieel is.

Hofstad Search executive search en werving & selectie voor Customer Care en Contactcenter management, -staf en professionals.

Klik hieronder aub voor ons privacybeleid(GDPR-AVG) of testimonials.

   Privacy wet    Testimonials

Continuous Improvement Manager (specialist)


You'll initiate change projects within a large international project (Customer Services in the automotive). You'll cooperate within international (different continents) Customer Services project teams to improve and change business processes and optimize knowledge, skills quality and ensure compliances. To achieve this you'll analyze , research best practises, process data, communication (also plans), development plans and project mgt skills to meet deadlines. Improve productivity by leading usage of lean tools, six sigma methods and support the improvement on skills within the project/department. You must be willing to travel.

On Hold
Soort functie
Soort dienstverband

Max € 50K gross a year plus fringe benefits

Functie eisen

Great communicator, Master level in a relevant field. Proven track record in improvement within the Customer Services. 3-5 years of relevant experiences with f.i. automotive or telecom, strong consulting skills, structured in thinking and executing. Strong in analytics (both financial and performance metrics). Skill in the use of tools as Excel, PowerPoint, Visio etc.

In the neighbourhood of one of the Dutch subsidiaries
Facility services
+31 70 3388648

Sollicitatie formulier

  • 1 Huidige: Ervaring Customer Care
  • 2 Uw persoonlijke gegevens
  • 3 Complete
Voor al onze vacatures is ervaring in de Customer Care en Customer Service noodzakelijk! Twijfel je, neem dan contact met ons op (+31) 070 338 8648.
Om het sollicitatieformulier in te vullen, zet een vink.