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Hofstad Search executive search en werving & selectie alsmede interim management voor Customer Care, Contactcenter management en Customer Experience (CX), -staf en professionals.

Hofstad Search 20 jaar

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Continuous Improvement Manager (specialist)

Omschrijving

You'll initiate change projects within a large international project (Customer Services in the automotive). You'll cooperate within international (different continents) Customer Services project teams to improve and change business processes and optimize knowledge, skills quality and ensure compliances. To achieve this you'll analyze , research best practises, process data, communication (also plans), development plans and project mgt skills to meet deadlines. Improve productivity by leading usage of lean tools, six sigma methods and support the improvement on skills within the project/department. You must be willing to travel.

Datum
Status
Reeds vervuld
Soort functie
Executive
Soort dienstverband
Vastdienstverband
Salarisindicatie

Max € 50K gross a year plus fringe benefits

Functie eisen

Great communicator, Master level in a relevant field. Proven track record in improvement within the Customer Services. 3-5 years of relevant experiences with f.i. automotive or telecom, strong consulting skills, structured in thinking and executing. Strong in analytics (both financial and performance metrics). Skill in the use of tools as Excel, PowerPoint, Visio etc.

Plaatsnaam
In the neighbourhood of one of the Dutch subsidiaries
Branche
Facility services
Telefoonnummer
+31 70 3388648
E-mailadres
info@hofstad-search.nl

Sollicitatie formulier

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Voor al onze vacatures is ervaring in de Customer Care en Customer Service noodzakelijk! Twijfel je, neem dan contact met ons op (+31) 070 338 8648.
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