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Senior WFM manager/consultant

Omschrijving

From a broad point of WFM view you lead the implementations of new tools in global surrounding. Process analyzes and vision on and knowledge in the field of the Contactcenter are a necessity for this role ( both as manager and consultant/process analyst). The relationship between Time& Attendance and the broader WFM is for you certainly no mistery. You work in an international team of WFM specialists. You live in vicinity of a local office of our client in the Netherlands or abroad.

Datum
Status
On Hold
Soort functie
Executive
Soort dienstverband
Vastdienstverband
Salarisindicatie

Depends on criteria as age, education, experiences max € 7.900,- bruto plus

Functie eisen

Relevant Master's degree (f.i. Business Informationmanagement, Buss. Economics, Logistics, Math Marketing etc). Excellent knowledge of WFM processes in the Contactcenters, projectmanagement, change (f.i COPC and/or LEAN), English, leadership, consultingskills, public speaking etc.

Regio
Nederland
Plaatsnaam
A place in the Netherlands or abroad in the vicinity of one other local offices
Branche
International Contactcenters
Telefoonnummer
+31 70 3388648
E-mailadres
info@hofstad-search.nl

Sollicitatie formulier

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Voor al onze vacatures is ervaring in de Customer Care en Customer Service noodzakelijk! Twijfel je, neem dan contact met ons op (+31) 070 338 8648.
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